Privacy notice

How this website handles your information.

Last updated

What we collect

This website doesn't set cookies, run advertising, or use analytics or tracking scripts. We only receive personal information that you choose to send us.

When you contact us

When you send a message through the contact form or by email, we receive the details you provide, such as your name, email address, phone number, company and message. We use this information only to respond to your inquiry, provide support or handle a warranty claim. We don't sell or rent it.

Messages sent through the contact form are delivered to us by Formspree, a form-processing service that acts on our behalf and handles your information under its own privacy policy. If the form can't send your message, you can email us directly instead.

Embedded videos

Our videos are hosted by Vimeo. The Vimeo player loads only when you choose to play a video. Once it loads, Vimeo's own privacy policy applies. We request Vimeo's “do not track” mode for embedded players.

Installer checklist

The checklist on the installation guide saves your check marks in your browser's session storage, so they stay in place while the tab is open. They're never sent to us, and they're cleared when you close the tab or select “Clear checks.”

Hosting

Like most websites, our hosting provider may automatically log technical information, such as IP addresses and browser types, to operate and secure the service.

Questions

To ask about your information or request that we delete it, email support@acfloodguard.com or write to AC Flood Guard, 4440 PGA Blvd., Suite 600, Palm Beach Gardens, FL 33410.